Legal notice

LEGAL NOTICE

Last updated: 12 August 2026

Welcome to www.priyancakhanna.com (the “Website”), operated by Priyanca Khanna Label (“Priyanca Khanna”, “we”, “us” or “our”).

This Legal Notice governs your access to and use of the Website and should be read together with our Terms & Conditions, Privacy Policy, Shipping Policy and Returns & Refunds Policy.

By accessing or using the Website, you acknowledge that you have read and understood this Legal Notice and agree to comply with the terms and conditions applicable to your use of the Website.

1. WEBSITE OPERATOR

The Website is operated by:

Priyanca Khanna Label

Website: www.priyancakhanna.com
Email: info@priyancakhanna.com
Phone / WhatsApp: +91 99193 33305

Business Address:
Grand Mall, DLF Phase 1
GS008, Gurugram, Haryana 122002
India

Priyanca Khanna Label operates the Website for the purpose of showcasing and selling fashion products and providing related services to customers.

2. USE OF THE WEBSITE

The content and services available through the Website are intended for customers and visitors who wish to learn about, purchase or otherwise interact with Priyanca Khanna products and services.

You agree to use the Website only for lawful purposes and in a manner that does not:

Violate applicable laws or regulations.
Infringe the rights of Priyanca Khanna or any third party.
Interfere with the operation or security of the Website.
Attempt to gain unauthorized access to our systems or accounts.
Introduce malicious code, viruses or other harmful material.
Copy, reproduce or exploit Website content without authorization.
Use automated systems to scrape, extract or reproduce Website content without our prior written permission.

We reserve the right to restrict or terminate access to the Website where we reasonably believe that a user has violated applicable laws, our policies or the rights of others.

3. INTELLECTUAL PROPERTY

Unless otherwise stated, all content available on the Website is owned by, licensed to, or otherwise used by Priyanca Khanna Label.

This includes, without limitation:

Brand names and logos.
Product names.
Product designs.
Fashion designs and artwork.
Photographs.
Campaign imagery.
Videos.
Graphics.
Illustrations.
Text and editorial content.
Product descriptions.
Website layouts and design elements.
Icons and visual assets.
Software and Website functionality.

The Priyanca Khanna name, logos, brand identity, designs and associated intellectual property may not be copied, reproduced, modified, distributed, displayed, published, sold, licensed or commercially exploited without our prior written permission.

Nothing on the Website should be interpreted as granting you a licence or other right to use our intellectual property unless expressly stated otherwise.

4. PRODUCT IMAGES & CONTENT

We make reasonable efforts to ensure that product photographs, descriptions, measurements, colours and other information displayed on the Website are accurate and up to date.

However, certain variations may occur due to:

Screen and display settings.
Photography and lighting conditions.
Fabric characteristics.
Manufacturing and artisanal processes.
Minor differences between individual pieces.
Updates to product specifications.

As our products are made to order, the final product may contain minor variations that are inherent to the materials, construction or production process.

Such variations do not necessarily constitute a defect.

5. PRODUCT AVAILABILITY

All products displayed on the Website are subject to availability and production capacity.

Because many of our products are made to order, availability may depend on the materials, production schedule and other factors applicable at the time an order is placed.

We reserve the right to:

Limit quantities.
Refuse or cancel an order.
Discontinue a product.
Modify product specifications.
Correct pricing or product information.
Restrict availability to particular countries or locations.

If we are unable to fulfil an order after it has been placed, we will contact the customer and provide an appropriate resolution in accordance with applicable law.

6. PRICING & PRODUCT INFORMATION

We make reasonable efforts to ensure that prices and product information displayed on the Website are accurate.

However, errors may occasionally occur, including typographical, pricing, product description or technical errors.

We reserve the right to correct such errors and update information at any time.

If an obvious pricing or product information error has occurred in relation to an order, we may contact the customer before proceeding with fulfilment.

Applicable taxes, shipping charges, customs duties, import taxes and other charges may apply depending on the customer's location and order.

International customers are responsible for any applicable customs duties, import taxes and destination-specific charges unless expressly stated otherwise at checkout.

7. ORDERS

Placing an order on the Website constitutes an offer by the customer to purchase the selected product or products.

An order confirmation email confirms that we have received your order request but does not necessarily constitute final acceptance of the order.

Orders may be subject to verification, payment authorization, product availability and other fulfilment requirements.

Once an order has been accepted and production has commenced, cancellation may not ordinarily be possible, particularly because our products are made to order.

Please refer to our Shipping Policy and Returns & Refunds Policy for further information.

8. MADE-TO-ORDER PRODUCTS

A significant portion of our collection is produced specifically against customer orders.

As a result, customers should carefully review:

Product descriptions.
Size information.
Measurements.
Product specifications.
Colour information.
Delivery timelines.
Our Returns & Refunds Policy.

Made-to-order products are subject to our applicable no-return and no-exchange policy, except where an exceptional resolution is expressly approved or required by applicable law.

Where possible, fit-related concerns may be addressed through alterations, subject to the construction of the garment and any applicable alteration charges.

9. THIRD-PARTY SERVICES

We may use third-party service providers to support the operation of our Website and business.

These may include providers of:

Website hosting and technology.
Payment processing.
Shipping and logistics.
Analytics.
Marketing and advertising.
Customer communication.
Fraud prevention.
Cloud storage.
Social media integrations.

Our Website is powered by Shopify, which provides the e-commerce infrastructure used to operate our online store.

Third-party services may be subject to their own terms, conditions and privacy policies.

10. THIRD-PARTY LINKS

The Website may contain links to third-party websites, applications, social media platforms or other online services.

These links may be provided for convenience or additional information.

Priyanca Khanna Label does not control and is not responsible for:

The content of third-party websites.
Their availability.
Their privacy practices.
Their security.
Their terms and conditions.
Any products or services offered by them.

Your use of third-party websites is subject to the terms and policies of those third parties.

11. USER-GENERATED CONTENT

Where the Website permits customers or other users to submit reviews, photographs, comments or other content, you are responsible for ensuring that such content:

Is accurate to the best of your knowledge.
Does not violate applicable laws.
Does not infringe another person's intellectual property or privacy rights.
Does not contain unlawful, defamatory, abusive or harmful material.
Does not contain malicious software or harmful code.

By submitting content to us, you grant Priyanca Khanna Label permission, to the extent permitted by applicable law, to use, reproduce, display and publish such content for legitimate business, marketing and promotional purposes.

We reserve the right to remove content that we believe violates our policies or applicable law.

12. WEBSITE AVAILABILITY

We aim to keep the Website available and functioning properly; however, we do not guarantee that the Website will always be:

Available.
Uninterrupted.
Error-free.
Secure.
Free from viruses or other harmful components.

The Website may occasionally be unavailable due to:

Maintenance.
Technical issues.
Software or hardware failures.
Hosting issues.
Cybersecurity incidents.
Third-party service interruptions.
Circumstances beyond our reasonable control.

We reserve the right to modify, suspend or discontinue any part of the Website without prior notice where reasonably necessary.

13. ACCURACY OF INFORMATION

We make reasonable efforts to keep information on the Website accurate and current.

However, we do not warrant that every piece of information on the Website will always be complete, accurate, current or free from typographical or technical errors.

This includes information relating to:

Products.
Prices.
Availability.
Descriptions.
Measurements.
Delivery estimates.
Promotional offers.
Website content.

We reserve the right to correct or update information without prior notice.

14. LIMITATION OF LIABILITY

To the maximum extent permitted by applicable law, Priyanca Khanna Label shall not be responsible for losses or damages arising from circumstances beyond our reasonable control, including:

Third-party courier or logistics delays.
Customs delays or inspections.
Import restrictions.
Government actions.
Internet or telecommunications failures.
Third-party service interruptions.
Unauthorized access or security incidents despite reasonable safeguards.
Natural disasters or other force majeure events.

Nothing in this Legal Notice is intended to exclude or limit any liability that cannot lawfully be excluded or limited under applicable law.

15. FORCE MAJEURE

We shall not be responsible for any failure or delay in performing our obligations where such failure or delay results from circumstances beyond our reasonable control.

Such circumstances may include, without limitation:

Natural disasters.
Fire.
Flood.
Epidemics or pandemics.
War.
Terrorism.
Civil unrest.
Government restrictions.
Strikes or labour disruptions.
Transportation disruptions.
Supply chain interruptions.
Customs restrictions.
Internet or technology failures.
Other events beyond our reasonable control.

Where such circumstances occur, we will make reasonable efforts to minimise any impact on customers and resume normal operations as soon as reasonably possible.

16. PRIVACY

Your use of the Website is also subject to our Privacy Policy, which explains how we collect, use, store and disclose personal information.

Please review our Privacy Policy before submitting personal information through the Website.

17. TERMS & CONDITIONS

Your purchase and use of our Services are also subject to our Terms & Conditions.

In the event of any inconsistency between this Legal Notice and the Terms & Conditions regarding a specific transaction or service, the applicable Terms & Conditions will govern that transaction or service, subject to applicable law.

18. GOVERNING LAW

This Legal Notice and your use of the Website shall be governed by the laws applicable in India, subject to any mandatory consumer protection or other laws applicable to you based on your place of residence.

Any disputes shall be subject to the jurisdiction of the competent courts having jurisdiction over Priyanca Khanna Label, subject to applicable law.

19. SEVERABILITY

If any provision of this Legal Notice is determined to be invalid, unlawful or unenforceable, that provision shall be interpreted or modified to the minimum extent necessary to make it enforceable, where permitted by law.

The remaining provisions shall continue to remain in full force and effect.

20. CHANGES TO THIS LEGAL NOTICE

We may update or modify this Legal Notice from time to time to reflect changes in our business, Website, Services, legal requirements or operational practices.

The updated version will be published on the Website with a revised “Last updated” date.

Your continued use of the Website after an updated Legal Notice has been published constitutes your acknowledgement of the updated notice, to the extent permitted by applicable law.

21. CONTACT US

If you have any questions regarding this Legal Notice or our Website, please contact us: