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M-45
ANTI-THESIS
FRAGMENTED REALITY
NEO-FOLKLORE
WANDERLUST

A-line Poppy Dress

Rs. 6,900

Privacy policy

PRIVACY POLICY

Last updated: 12 August 2026

Priyanca Khanna Label (“Priyanca Khanna”, “we”, “us” or “our”) respects your privacy and is committed to protecting the personal information you share with us.

This Privacy Policy explains how we collect, use, disclose, store and protect your personal information when you visit or use www.priyancakhanna.com (the “Website”), purchase our products, create an account, communicate with us, or otherwise interact with our services (collectively, the “Services”).

Our Website is powered by Shopify, which provides the technology and infrastructure that enables us to operate our online store and provide the Services.

By accessing or using our Website, you acknowledge that you have read and understood this Privacy Policy. Where applicable law requires your consent for a particular processing activity, we will obtain that consent in the manner required by law.

1. INFORMATION WE COLLECT

Depending on how you interact with us, we may collect the following categories of personal information.

1.1 Information You Provide Directly

We may collect information that you provide when you:

  • Create an account.

  • Place an order.

  • Subscribe to our newsletter or marketing communications.

  • Contact our customer service team.

  • Request assistance with sizing, alterations or products.

  • Participate in surveys, promotions or other activities.

  • Communicate with us by email, phone, WhatsApp, social media or other channels.

This information may include:

  • Full name

  • Email address

  • Telephone / mobile number

  • Billing address

  • Shipping address

  • Postal / ZIP code

  • Account login details

  • Order and purchase information

  • Product preferences

  • Information you provide to our customer service team

  • Information you provide when requesting alterations or other services

  • Any other information you voluntarily provide to us

2. PAYMENT INFORMATION

When you make a purchase through our Website, payment information may be collected and processed by our payment service providers.

Depending on the payment method used, this may include information such as:

  • Payment card details

  • Bank account details

  • Payment transaction details

  • Payment confirmation

  • Billing information

We do not ordinarily have access to your complete payment card information.

Payment information is processed by the relevant payment provider in accordance with its own privacy policy and security practices.

3. INFORMATION COLLECTED AUTOMATICALLY

When you visit our Website, certain information may be collected automatically through your device, browser and network connection.

This may include:

  • IP address

  • Browser type and version

  • Device type

  • Operating system

  • Language preferences

  • Referring website or URL

  • Pages visited

  • Products viewed

  • Time spent on pages

  • Links or features interacted with

  • General usage and browsing information

  • Approximate location derived from technical information

  • Other device or usage identifiers

This information helps us understand how visitors use our Website, improve our Services, maintain security and provide a better shopping experience.

4. COOKIES AND SIMILAR TECHNOLOGIES

Our Website uses cookies and similar technologies.

A cookie is a small data file stored on your device that allows a website to recognize your browser and remember certain information.

We may use cookies and similar technologies to:

  • Keep the Website functioning properly.

  • Remember your preferences.

  • Maintain shopping carts and sessions.

  • Understand how visitors use our Website.

  • Measure Website performance.

  • Improve our products and Services.

  • Provide relevant content and advertising.

  • Understand the effectiveness of our marketing campaigns.

  • Detect fraud and improve Website security.

Some cookies may be placed by third-party service providers that provide analytics, advertising, social media or other services to us.

You may be able to control or disable cookies through your browser settings. However, disabling certain cookies may affect the functionality or availability of parts of our Website.

Where required by applicable law, we will provide appropriate choices or consent mechanisms for cookies and similar technologies.

5. INFORMATION FROM THIRD PARTIES

We may receive information about you from third parties and service providers.

These may include:

  • Shopify

  • Payment processors

  • Shipping and logistics providers

  • Analytics providers

  • Advertising and marketing platforms

  • Social media platforms

  • Customer service providers

  • Fraud prevention and security providers

  • Technology and hosting providers

  • Other business partners

The information we receive depends on the services you use and the permissions or choices you have made with those third parties.

6. HOW WE USE YOUR PERSONAL INFORMATION

We may use your personal information for the following purposes:

Providing and Managing Our Services

To:

  • Process and fulfil your orders.

  • Produce and prepare your made-to-order products.

  • Process payments.

  • Arrange shipping and delivery.

  • Provide order confirmations and updates.

  • Provide customer support.

  • Assist with sizing and alterations.

  • Manage your account.

  • Process exceptional returns, replacements, alterations or store-credit requests.

  • Maintain and improve our Website and Services.

Communication

We may use your information to:

  • Respond to your enquiries.

  • Provide customer support.

  • Send order confirmations.

  • Send shipping and delivery updates.

  • Send important information relating to your account or purchases.

  • Communicate with you about products or services you have requested.

Marketing and Advertising

Where permitted by applicable law and subject to your choices, we may use your information to:

  • Send newsletters.

  • Send promotional emails or messages.

  • Inform you about new collections and launches.

  • Inform you about sales and special offers.

  • Show you advertisements that may be relevant to your interests.

  • Measure the effectiveness of our advertising.

  • Conduct remarketing and audience-based advertising.

You may opt out of promotional communications at any time by using the unsubscribe option in our marketing communications or by contacting us.

Opting out of marketing communications will not prevent us from sending essential transactional communications relating to your orders or account.

Analytics and Personalisation

We may use information about how you interact with our Website to:

  • Understand customer behaviour.

  • Analyse Website performance.

  • Improve navigation and functionality.

  • Personalise your shopping experience.

  • Recommend products or content that may be relevant to you.

  • Develop new products and services.

Security and Fraud Prevention

We may process information to:

  • Detect and prevent fraudulent transactions.

  • Protect our Website and systems.

  • Investigate suspicious or unauthorized activity.

  • Protect our customers, employees and business.

  • Enforce our policies and agreements.

Legal and Regulatory Requirements

We may process and disclose information where reasonably necessary to:

  • Comply with applicable laws and regulations.

  • Respond to lawful requests from government authorities.

  • Respond to court orders, subpoenas or other valid legal processes.

  • Establish, exercise or defend legal claims.

  • Protect our legal rights or the rights of others.

7. HOW WE SHARE PERSONAL INFORMATION

We do not sell your personal information for money.

We may share personal information with trusted third parties where necessary to operate our business and provide the Services.

These may include:

Shopify and Technology Providers

Our Website is powered by Shopify. Shopify may process personal information as necessary to provide its services to us and to support the operation, security and improvement of its platform.

Payment Providers

We may share relevant information with payment processors and financial service providers to process your transactions and prevent fraud.

Shipping & Logistics Providers

We may provide your name, address, phone number, email address, order details and other relevant information to courier and logistics partners so that your order can be delivered.

Marketing & Advertising Partners

We may work with advertising, analytics and marketing partners to measure campaigns, understand customer behaviour and deliver relevant advertising, subject to applicable law and your privacy choices.

Customer Service Providers

We may share relevant information with service providers that assist us in providing customer support and communication services.

Professional & Business Advisors

We may disclose information to professional advisors, including legal, accounting, financial, insurance and other professional service providers where reasonably necessary.

Legal & Regulatory Authorities

We may disclose information where required or permitted by applicable law or where necessary to protect our rights, customers, business or property.

Business Transfers

If Priyanca Khanna Label or substantially all of its assets are acquired, merged, reorganised or transferred, personal information may be transferred as part of that transaction, subject to applicable law.

8. SHOPIFY

Our online store is hosted and powered by Shopify.

Shopify provides the technology that enables us to offer our online store, process transactions and provide various features of our Services.

Information submitted through our Website may be processed by Shopify and its service providers, including providers located outside India.

Shopify's processing of personal information may also be subject to Shopify's own privacy practices and policies.

For more information about Shopify's handling of personal information, please refer to Shopify's Privacy Policy.

9. THIRD-PARTY WEBSITES & SERVICES

Our Website may contain links to third-party websites, applications, social media platforms or other services.

If you follow a link to a third-party website, that website's privacy policy and terms will apply to your use of that service.

Priyanca Khanna Label does not control and is not responsible for the privacy, security or practices of third-party websites.

We encourage you to review the privacy policies of any third-party services you use.

10. SOCIAL MEDIA & WIDGETS

Our Website may include social media features, widgets, embedded content or links to platforms operated by third parties.

These features may collect information such as your IP address, browser information or the page you are visiting and may use cookies or similar technologies.

Your interaction with these features is governed by the privacy policy of the relevant third-party provider.

11. DATA SECURITY

We take reasonable technical and organisational measures to protect personal information against unauthorized access, misuse, alteration, disclosure or destruction.

These measures may include appropriate access controls, authentication procedures, security technologies and operational safeguards.

However, no method of transmitting or storing information electronically can be guaranteed to be completely secure.

Accordingly, while we take reasonable steps to protect your information, we cannot guarantee absolute security.

You are also responsible for maintaining the confidentiality of your account credentials and should not share your passwords or login information with others.

If you believe your account or personal information has been compromised, please contact us immediately.

12. DATA RETENTION

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including to:

  • Provide our Services.

  • Maintain business and transaction records.

  • Comply with legal, accounting and regulatory requirements.

  • Resolve disputes.

  • Prevent fraud.

  • Enforce our agreements.

  • Protect our legal rights.

The specific retention period may vary depending on the nature of the information and the purpose for which it was collected.

When personal information is no longer required, we may delete, anonymise or otherwise securely dispose of it, subject to applicable legal requirements.

13. INTERNATIONAL DATA TRANSFERS

Because we use Shopify and various technology, payment, analytics, marketing and logistics providers, your personal information may be processed, stored or transferred outside India.

These countries may have data protection laws that differ from those in your country of residence.

Where required by applicable law, we will take appropriate measures in connection with international transfers and processing of personal information.

14. CHILDREN'S PRIVACY

Our Website and Services are not intended for children.

We do not knowingly collect personal information from children in circumstances where such collection is prohibited by applicable law.

If you believe that a child has provided personal information to us in circumstances where it should not have been collected, please contact us so that we can review and take appropriate action.

15. YOUR PRIVACY RIGHTS

Depending on your location and applicable law, you may have certain rights regarding your personal information.

These may include the right to:

  • Request access to personal information we hold about you.

  • Request correction of inaccurate or incomplete information.

  • Request deletion or erasure of personal information, where applicable.

  • Request information about how your personal information is processed.

  • Withdraw consent where processing is based on consent.

  • Opt out of certain marketing communications.

  • Object to or request restriction of certain processing, where applicable.

  • Request portability of your personal information, where applicable.

  • Lodge a complaint regarding our processing of your personal information.

These rights are subject to applicable legal requirements, exceptions and limitations.

To protect your personal information, we may need to verify your identity before processing certain requests.

16. MARKETING COMMUNICATIONS

If you have subscribed to receive marketing communications from us, we may contact you through channels such as:

  • Email

  • SMS

  • WhatsApp

  • Other permitted electronic communication channels

You can unsubscribe from promotional email communications by clicking the unsubscribe link included in the relevant email.

You may also contact us to request that we stop sending promotional communications.

Please note that even if you opt out of marketing communications, we may continue to send essential transactional or service-related communications, such as order confirmations, shipping updates and account-related messages.

17. GRIEVANCES & PRIVACY REQUESTS

If you have a question, concern, complaint or request relating to your personal information or this Privacy Policy, please contact us using the details below.

We will review and respond to your request in accordance with applicable law.

Email: Priyancakhanna24@gmail.com
Phone / WhatsApp: +91 99193 33305

Priyanca Khanna Label
Grand Mall, DLF Phase 1
GS008, Gurugram, Haryana 122002
India

18. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time to reflect changes to:

  • Our business practices.

  • Our Website or Services.

  • Technology and service providers.

  • Applicable laws and regulations.

  • Our privacy and data-processing practices.

When we make changes, we will update the “Last updated” date at the beginning of this Privacy Policy.

Where required by applicable law, we will provide additional notice or obtain consent for material changes.

We encourage you to review this Privacy Policy periodically to understand how we handle your personal information.

19. CONTACT INFORMATION

If you have any questions about this Privacy Policy or our privacy practices, please contact:

Priyanca Khanna Label

Email: info@priyancakhanna.com

Phone / WhatsApp: +91 99193 33305

Registered / Business Address:
Grand Mall, DLF Phase 1
GS008, Gurugram, Haryana 122002
India

Website: www.priyancakhanna.com

For applicable data protection purposes, Priyanca Khanna Label acts as the entity responsible for determining how and why your personal information is processed, subject to applicable law.